Privacy Policy
You shared something tender here, and that deserves plain answers — not a wall of legal language. Here is exactly what we collect, how it is used, and how to take it back.
What we collect
When you create an account we collect your email address. We collect your phone number only if you choose to share it and tick the consent box beside it — if you don’t tick it, we never save the number.
As you use The Steady Parent we also store what you create here: your journal entries, anything you write in a vent or release session, your check-ins, the goals you set, and basic app usage (which tools you open, and when). We keep this so the app can actually work for you, and so we can see honestly whether it is helping. The one exception is the anonymous vent on our home page, which you can use without an account: that text is sent to get you a reply and is never stored, exactly as that page says.
How your journal and vent text is used
Your words are private to you. Your journal entries and vent text are processed by an AI model to build your own reflections, your weekly reflections, and the guidance you receive back.
Only anonymized, aggregated themes are ever reviewed by the Steady Parent team. Nobody on the team reads your individual entries. When we look at themes, we look at patterns across many parents — never at what you personally wrote.
The crisis-safety screen
If something you write suggests you or someone else may be in danger, the app shows you immediate help — the 988 Suicide & Crisis Lifeline, and 911 for immediate danger.
That screen records only the type and severity of the concern, and which part of the app it came from. It never records your words. We keep that minimal note so we can protect you, and nothing more.
Text message (SMS) terms
We text you only if you ticked the consent box at registration — permission you can withdraw at any time by replying STOP to any message.
Message frequency varies; most parents receive up to two messages a day. Message and data rates may apply. Reply STOP to opt out, or reply HELP for help. Opting out of texts never closes your account or removes any other part of the app.
What The Steady Parent is — and isn’t
The Steady Parent is a support and education service. It is not therapy, medical advice, or legal advice, and using it does not create a professional or therapeutic relationship of any kind.
Our tools offer validation, reflection, and practical next steps. For decisions about your health, your family, or your finances, please talk to a qualified professional who knows your situation.
Keeping your data safe
Your records are stored with access controls, and each parent can only see their own journal, vent, check-in, and goal records. We do not sell your personal information, and we do not share it for advertising.
We keep your data only for as long as you need the Service, or as long as the law requires.
Your choices and deleting your data
You can ask to see, correct, export, or delete everything we hold about you at any time. To request deletion, email us at hello@thesteadyparent.com and we will take care of it.
If you are in California, you also have the rights described in the CCPA and CPRA. We will never treat you differently for exercising any of them.
Questions about any of this? Write to us at hello@thesteadyparent.com. We would rather answer than have you wonder.